AIRCRAFT ON GROUND (AOG) LOGISTICS
The fastest route from grounded to airborne
When an aircraft is down for a part, National moves it by the fastest combination there is, hand-carried, next flight out, or a dedicated charter, with a specialist on shift the moment your aircraft isn’t.
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DO YOU NEED AOG LOGISTICS?
When an aircraft cannot fly until one part arrives
AOG logistics exists for the moment a grounded aircraft is waiting on a single component, and every hour it sits carries a cost no schedule can absorb. When the part has to move now, by whatever path is fastest, it needs a team already on shift and already moving.
- The aircraft is grounded and the clock is running: A cancelled flight, a fleet plan unraveling, and a cost that climbs every hour the aircraft sits. The part doesn’t just need to arrive. It needed to arrive yesterday.
- The part is bound for a hard place: A regional airfield, a diversion airport, or a stand a long way from any hub. Reaching it fast takes routing built by someone who has done it before.
- The component is restricted: Chemical oxygen generators, evacuation-slide charges, lithium units, or fuel-wetted parts. So much of what keeps an aircraft flying is class dangerous goods, and it can’t move a mile without certified handling.
- The part can’t leave anyone’s sight: A rotable with no spare, a loan unit on a deadline, or a component too critical to route through a sorting hub. It travels hand-carried, watched the whole way.
How it works
We’re moving the moment the call comes through
Every AOG runs the same way, activated in minutes, routed for pure speed, watched until the part is in a mechanic’s hands.
We activate in minutes, around the clock
An AOG desk staffed every hour of every day takes the request and moves at once. Nothing waits for business hours in a time zone that isn’t yours. The moment the part and the destination are known, the sourcing starts.
We take whichever path is fastest
National holds the air space, secures the road and rail through its partner network, and books the ocean as a licensed NVOCC. Running every booking through one desk is what makes the legs connect as a single route.
A specialist stays with the part
For the most critical components, a courier carries the part in hand from pickup to handover and never releases it to a sorting system. For the rest, one coordinator owns the move and every booking inside it.
We reroute the instant something shifts
A missed connection, a weather hold, a faster flight opening up. The desk reworks the routing live and keeps the part moving. You see every milestone as it happens.
It ends at the flight line
The part reaches the aircraft, the MRO or the OEM, exactly where the repair is waiting. The move closes when a mechanic has the thing they were held up for.
OUR AOG SERVICES
Every route to flying aircraft, in one team’s hands
An AOG can’t wait while providers get lined up one by one. National runs every mode an urgent part might take, so the fastest option is always in reach and always coordinated by the same desk.
On board courier and hand-carry
A dedicated courier books onto the next available flight and carries the part in the cabin, pickup to handover, on the fastest routing open at that moment.
Next Flight Out
Booked onto the earliest departure with space, tracked flight by flight, with the part cleared and ready at each connection.
Dedicated cargo and passenger charter
When no scheduled service is fast enough, or the part is too large for a cabin, a chartered aircraft flies it direct, wheels up as soon as the part is ready.
Aircraft parts, engines and rotables
Engines and engine stands, avionics, and time-critical maintenance equipment, handled with the load planning and securing your cargo demands.
Dangerous goods, cleared to fly
The restricted parts an aircraft can’t do without, moved under full DG certification, so a hazard class never becomes the reason the aircraft stays down.
Expedited ground and last-leg delivery
The final push from the airport to the flight line, the MRO or the OEM, arranged so the part doesn’t lose hours at the last handover.
CERTIFICATIONS & COMPLIANCE
The credentials that keep an urgent part moving
Speed counts for nothing if a part gets held at security or turned back for paperwork. National moves AOG cargo under the certifications that keep it clear.
Our global network
A desk on shift wherever the aircraft is down
Aircraft go down where they happen to be, not where it’s convenient. National coordinates AOG moves across the Americas, Europe, Asia, the Middle East, and Africa, reaching the diversion fields and regional stands far from any hub.
Our industry affliations
Known to the people who keep aircraft flying
The AOG world is small, and it runs on reputation. National Air Cargo holds standing in the aviation and air cargo bodies whose members are the airlines, MROs, and parts suppliers on the other end of an AOG.
Give us the part number. We’ll do the rest.
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